Return/Exchange Policy

Returns & Exchanges

We want you to be fully satisfied with your order. If something isn’t right, we accept returns and exchanges on eligible items.

Eligibility

Items must meet the following conditions:

• Unworn and unused

• In original condition

• All original tags attached

• Returned with original packaging

Any items that show signs of wear, damage, or alteration will not be accepted.

Return Window

Returns and exchanges must be requested within 14 days of delivery.

Exchanges

Need a different size or style? We offer exchanges on eligible items. Inventory is limited, so exchanges are processed based on availability.

Refunds

Once your return is received and inspected, your refund will be issued to the original payment method. Please allow 5–7 business days for processing after the item is delivered back to us.

Final Sale Items

All sale items and limited releases are final sale and not eligible for return or exchange.

Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

How to Start a Return

To initiate a return or exchange, contact us at info@referencebrand.com with your order number and request.

 

Last updated November 22, 2023